NUS IT Report Card 2024 (Provost)

NUS IT Report Card 2024 Hitting the High Notes in Perfect Harmony

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Reduced Password Support Tickets by 43% compared to last year Our alumni no longer need to change their passwords every six months. The ‘No More Password Expiry’ project not only achieved a quantum leap in efficiency and security for NUS but also resulted in a significant reduction in password support tickets. With this simplified login process, our alumni just need to remember one password while enjoying a hassle-free experience and secure access. The adoption of a perpetual password underscores our commitment to a user-centric approach that balances security needs with user convenience.